SEVENCRANE’s global service team provides continuous support, available 24 hours a day, 7 days a week, and 365 days a year. Our experts are always on standby to offer guidance and assistance, ensuring that you receive dedicated support anytime, anywhere in the world.
SEVENCRANE is a renowned RTG crane manufacturer. With years of experience and extensive export reach, SEVENCRANE has established itself in numerous international markets. We are committed to ensuring operational safety and efficiency, supported by our well-developed after-sales service management system. Our products come certified with CE, ISO, and EAC, reflecting our dedication to meeting global quality benchmarks and providing our clients with reliable and safe equipment.
Talented Engineers, Premium Raw Materials, Strict Quality Control, Qualified Delivering
Maximum lifting capacity needed, Span (width between the legs), Height (distance from the ground to the lifting point plus the height of the load), Type of materials to be lifted
Transportation time varies based on several factors, including destination, distance, mode of transport, and service provider. Generally, international shipping may take about a month.
Yes, to ensure optimal performance and functionality while minimizing onsite assembly time, we conduct pre-assembly and factory testing of the RTG crane before delivery. This approach helps reduce onsite assembly tasks and allows for faster commissioning.
Regular maintenance and inspections are essential to keep the RTG crane in optimal working condition. We recommend a comprehensive maintenance check every three months, which includes cleaning, lubrication, tightening bolts, and inspecting the electrical systems.
Our products come with a one-year warranty. If any defects or component failures due to quality issues occur within this period, we will provide replacement parts free of charge.
We offer a one-stop service that includes delivery, installation, and after-sales support. Our online customer service is available to address any concerns. Additionally, we provide after-sales documentation, such as operation and maintenance manuals. If issues remain unresolved, we can dispatch engineers to your site for assistance.
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