{"id":6142,"date":"2026-07-20T14:58:17","date_gmt":"2026-07-20T06:58:17","guid":{"rendered":"https:\/\/www.sevencrane.com\/?p=6142"},"modified":"2026-07-23T17:28:56","modified_gmt":"2026-07-23T09:28:56","slug":"steel-gantry-crane-spare-parts-to-chile-for-after-sales-support","status":"publish","type":"post","link":"https:\/\/www.sevencrane.com\/sl\/steel-gantry-crane-spare-parts-to-chile-for-after-sales-support\/","title":{"rendered":"Rezervni deli za jeklene portalne \u017eerjave v \u010cile za poprodajno podporo"},"content":{"rendered":"<p>Zagotavljanje visokokakovostne dvi\u017ene opreme je le del gradnje dolgoro\u010dnih odnosov s strankami. Enako pomembni sta odzivna poprodajna storitev in pravo\u010dasna dobava rezervnih delov. SEVENCRANE je pred kratkim uspe\u0161no zaklju\u010dil \u0161e eno naro\u010dilo za dolgoro\u010dno stranko v \u010cilu z dobavo <strong>Jekleni portalni \u017eerjav<\/strong> rezervni deli za predhodno dobavljen jekleni portalni \u017eerjav PT3. Ta projekt dokazuje na\u0161o zavezanost podpori strankam skozi celoten \u017eivljenjski cikel opreme.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Dolgoro\u010dno sodelovanje s strankami<\/h2>\n\n\n\n<p>Ta stranka je kon\u010dni uporabnik iz \u010cila, ki deluje v industriji proizvodnje ventilov. Kontaktna oseba je in\u017eenir, odgovoren za vzdr\u017eevanje dvi\u017ene opreme in zagotavljanje nemotene proizvodnje. Sodelovanje smo najprej vzpostavili na <strong>21. marec 2025<\/strong>in sta \u017ee zaklju\u010dila dva prej\u0161nja projekta (naro\u010dilo 936 in naro\u010dilo 1093).<\/p>\n\n\n\n<p>Ker je bila stranka zadovoljna s kakovostjo in delovanjem originala <strong><a href=\"https:\/\/www.sevencrane.com\/sl\/product\/mobile-gantry-crane\/\">Jekleni portalni \u017eerjav<\/a><\/strong>, so seveda ponovno izbrali SEVENCRANE, ko so potrebovali dodatne rezervne dele in nadomestne komponente. Nenehno zaupanje strank odra\u017ea pomen zanesljivih izdelkov, ki jih podpira zanesljiva poprodajna podpora.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/Production-photo-of-gantry-crane.jpg\" alt=\"Proizvodnja-foto-portalnega-\u017eerjava\" class=\"wp-image-5686 lazyload\"\/><noscript><img decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/Production-photo-of-gantry-crane.jpg\" alt=\"Proizvodnja-foto-portalnega-\u017eerjava\" class=\"wp-image-5686 lazyload\" srcset=\"https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/Production-photo-of-gantry-crane.jpg 800w, https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/Production-photo-of-gantry-crane-300x225.jpg 300w, https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/Production-photo-of-gantry-crane-768x576.jpg 768w, https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/Production-photo-of-gantry-crane-16x12.jpg 16w, https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/Production-photo-of-gantry-crane-428x321.jpg 428w, https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/Production-photo-of-gantry-crane-345x258.jpg 345w, https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/Production-photo-of-gantry-crane-253x190.jpg 253w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/noscript><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Pregled naro\u010dila rezervnih delov<\/h2>\n\n\n\n<p>Za razliko od nakupa celotnega \u017eerjava se je ta projekt osredoto\u010dil na dobavo klju\u010dnih rezervnih delov za obstoje\u010di jekleni portalni \u017eerjav PT3.<\/p>\n\n\n\n<p>Naro\u010dilo je vklju\u010devalo:<\/p>\n\n\n\n<ul>\n<li>Rezervni deli za jekleni portalni \u017eerjav PT3<\/li>\n\n\n\n<li>Nazivna nosilnost: 5T + 5T<\/li>\n\n\n\n<li>Celotna \u0161irina: 4 m<\/li>\n\n\n\n<li>Skupna vi\u0161ina: 4,16 m<\/li>\n\n\n\n<li>Upravljanje z daljinskim upravljalnikom<\/li>\n\n\n\n<li>Napetost: 380 V \/ 50 Hz \/ 3 faze<\/li>\n\n\n\n<li>Standardna barva<\/li>\n<\/ul>\n\n\n\n<p>Paket rezervnih delov je vseboval:<\/p>\n\n\n\n<ul>\n<li>2 pogonska kolesa z motorjem<\/li>\n\n\n\n<li>2 pogonski kolesi<\/li>\n\n\n\n<li>2 talna nosilca<\/li>\n\n\n\n<li>1 elektri\u010dna krmilna omarica<\/li>\n\n\n\n<li>1 brez\u017ei\u010dni daljinski upravljalnik<\/li>\n<\/ul>\n\n\n\n<p>Poleg tega je SEVENCRANE tudi ponovno dobavil <strong>12 kompletov vijakov<\/strong> ki je bil nenamerno izpu\u0161\u010den iz prej\u0161nje po\u0161iljke. Prilo\u017eeni so bili tudi vijaki za povezavo talnih nosilcev drugega naro\u010dila, da bi zagotovili, da je stranka prejela vse potrebne komponente v eni dostavi.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Zasnovano za prihodnje vzdr\u017eevanje<\/h2>\n\n\n\n<p>Stranka je pojasnila, da bodo te komponente slu\u017eile predvsem kot rezervni deli za prej dobavljene <strong>Jekleni portalni \u017eerjav<\/strong>Da bi zagotovili popolno zdru\u017eljivost, so zagotovili natan\u010dno dol\u017eino talnega nosilca <strong>3220 mm<\/strong>, kar na\u0161i in\u017eenirski ekipi omogo\u010da, da pred proizvodnjo preveri vsako ujemajo\u010do se dimenzijo.<\/p>\n\n\n\n<p>Ker bi bili ti rezervni deli name\u0161\u010deni na obstoje\u010dem \u017eerjavnem sistemu, je bila dimenzijska natan\u010dnost klju\u010dnega pomena. Na\u0161 tehni\u010dni oddelek je skrbno pregledal risbe in meritve stranke, da bi zagotovil nemoteno namestitev brez dodatnih sprememb na lokaciji.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/portable-gantry-crane-for-sale.jpg\" alt=\"prenosni-portalni-\u017eerjav-na-prodajo\" class=\"wp-image-5668 lazyload\"\/><noscript><img decoding=\"async\" width=\"800\" height=\"600\" src=\"https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/portable-gantry-crane-for-sale.jpg\" alt=\"prenosni-portalni-\u017eerjav-na-prodajo\" class=\"wp-image-5668 lazyload\" srcset=\"https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/portable-gantry-crane-for-sale.jpg 800w, https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/portable-gantry-crane-for-sale-300x225.jpg 300w, https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/portable-gantry-crane-for-sale-768x576.jpg 768w, https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/portable-gantry-crane-for-sale-16x12.jpg 16w, https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/portable-gantry-crane-for-sale-428x321.jpg 428w, https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/portable-gantry-crane-for-sale-345x258.jpg 345w, https:\/\/www.sevencrane.com\/wp-content\/uploads\/2021\/06\/portable-gantry-crane-for-sale-253x190.jpg 253w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/noscript><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Hiter odziv in u\u010dinkovita dostava<\/h2>\n\n\n\n<p>Ena od prednosti ohranjanja tesnih odnosov z obstoje\u010dimi strankami je u\u010dinkovita komunikacija. Ker sta bili obe strani \u017ee seznanjeni s konfiguracijo opreme, je bil postopek priprave ponudbe preprost.<\/p>\n\n\n\n<p>Po prejemu ponudbe za ceno je stranka skoraj takoj potrdila naro\u010dilo.<\/p>\n\n\n\n<p>Proizvodnja je bila kon\u010dana v samo <strong>sedem delovnih dni<\/strong>, s \u010dimer so stranki pomagali pripraviti nadomestne dele, preden bi lahko kakr\u0161ne koli nepri\u010dakovane te\u017eave z vzdr\u017eevanjem vplivale na proizvodnjo. Blago je bilo prepeljano po morju pod <strong>CIF Valpara\u00edso<\/strong> pogoji, ki zagotavljajo udoben prevoz neposredno do namembnega pristani\u0161\u010da v \u010cilu.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Pozornost do vsake podrobnosti<\/h2>\n\n\n\n<p>\u010ceprav je \u0161lo za naro\u010dilo rezervnih delov, je stranka pred pakiranjem zahtevala podrobne fotografije izdelka. To je njihovi in\u017eenirski ekipi omogo\u010dilo, da pred odpremo preveri vsako komponento in potrdi, da se vse ujema z obstoje\u010do opremo.<\/p>\n\n\n\n<p>SEVENCRANE je to zahtevo v celoti podprl z zagotavljanjem celovitih fotografij pregleda, s \u010dimer je stranki dal popolno zaupanje, preden je tovor zapustil tovarno.<\/p>\n\n\n\n<p>Ta pozornost do detajlov je postala eden od razlogov, zakaj \u0161tevilne mednarodne stranke \u0161e naprej sodelujejo z nami za ponovna naro\u010dila.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Pomen zanesljive poprodajne storitve<\/h2>\n\n\n\n<p>Za industrijsko dvi\u017eno opremo je pravo\u010dasen dostop do rezervnih delov prav tako pomemben kot prvotni nakup. Dobro vzdr\u017eevana <strong><a href=\"https:\/\/www.sevencrane.com\/sl\/product\/mobile-gantry-crane\/\">Jekleni portalni \u017eerjav<\/a><\/strong> lahko \u0161e naprej u\u010dinkovito deluje ve\u010d let, \u010de so podprti z zdru\u017eljivimi nadomestnimi komponentami in odzivno tehni\u010dno pomo\u010djo.<\/p>\n\n\n\n<p>Ta \u010dilski projekt dokazuje zavezanost podjetja SEVENCRANE ne le proizvodnji zanesljive dvi\u017ene opreme, temve\u010d tudi zagotavljanju celovite poprodajne podpore skozi celotno \u017eivljenjsko dobo opreme.<\/p>\n\n\n\n<p>Ali stranke zahtevajo popolno <strong>Jekleni portalni \u017eerjav<\/strong>, nadomestne komponente ali tehni\u010dno svetovanje, na\u0161a ekipa tesno sodeluje z vsako stranko, da bi zagotovila hitre re\u0161itve, natan\u010dne dele in zanesljivo storitev, ki zagotavlja varno in u\u010dinkovito delovanje.<\/p>","protected":false},"excerpt":{"rendered":"<p>Zagotavljanje visokokakovostne dvi\u017ene opreme je le del gradnje dolgoro\u010dnih odnosov s strankami. Enako pomembna je odzivna poprodajna storitev in pravo\u010dasna dobava rezervnih delov. SEVENCRANE je pred kratkim uspe\u0161no zaklju\u010dil \u0161e eno naro\u010dilo za dolgoro\u010dno stranko v \u010cilu z dobavo rezervnih delov za jekleni portalni \u017eerjav za predhodno dobavljen sistem jeklenega portalnega \u017eerjava PT3. Ta projekt\u2026<\/p>","protected":false},"author":2,"featured_media":5680,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Steel Gantry Crane Spare Parts to Chile for After-Sales Support<\/title>\n<meta name=\"description\" content=\"SEVENCRANE completed an order for a long-term customer in Chile, providing spare parts for a previously delivered PT3 steel gantry crane.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sevencrane.com\/sl\/steel-gantry-crane-spare-parts-to-chile-for-after-sales-support\/\" \/>\n<meta property=\"og:locale\" content=\"sl_SI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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