{"id":5188,"date":"2024-08-12T16:05:13","date_gmt":"2024-08-12T08:05:13","guid":{"rendered":"https:\/\/www.sevencrane.com\/?p=5188"},"modified":"2024-08-12T16:05:16","modified_gmt":"2024-08-12T08:05:16","slug":"two-chain-hoists-sent-to-guatemala","status":"publish","type":"post","link":"https:\/\/www.sevencrane.com\/sv\/two-chain-hoists-sent-to-guatemala\/","title":{"rendered":"Tv\u00e5 k\u00e4ttingtelfer skickade till Guatemala"},"content":{"rendered":"<p>Den 20 maj 2024 fick SEVENCRANE en f\u00f6rfr\u00e5gan fr\u00e5n en kund i Guatemala. Best\u00e4llaren \u00e4r styrelseledamot i ett f\u00f6retag som \u00e4r verksamt inom st\u00e5lkonstruktioner och anl\u00e4ggningsarbete. Han letar efter en 3-tons elektrisk k\u00e4ttingtelfer med en liten bil. Den inledande utredningen saknade dock specifika detaljer kring lyfth\u00f6jden. V\u00e5rt s\u00e4ljteam f\u00f6ljde snabbt upp kunden f\u00f6r att klarg\u00f6ra kraven.<\/p>\n\n\n\n<p>Genom smidig och effektiv e-postkommunikation samlade v\u00e5rt team all n\u00f6dv\u00e4ndig information, vilket bekr\u00e4ftar de exakta specifikationer som kunden kr\u00e4ver. Efter att ha best\u00e4mt parametrarna l\u00e4mnade vi en skr\u00e4ddarsydd offert f\u00f6r 3-tonslyften. Kunden, som var n\u00f6jd med offerten, beg\u00e4rde ytterligare en offert f\u00f6r en 5-tons hiss, med avsikt att k\u00f6pa b\u00e5da enheterna tillsammans. Vi uppdaterade snabbt offerten f\u00f6r att inkludera b\u00e5da modellerna: HHBB 3t-8m och HHBB 5t-8m.&nbsp;<\/p>\n\n\n\n<p>En dag senare beg\u00e4rde kunden n\u00e5gra justeringar av specifikationerna f\u00f6r <a href=\"https:\/\/www.sevencrane.com\/sv\/product\/electric-chain-hoist\/\">k\u00e4ttingtelfer<\/a>. V\u00e5rt team samordnade med v\u00e5ra ingenj\u00f6rer f\u00f6r att f\u00f6rfina offerten och skickade omedelbart den uppdaterade versionen. F\u00f6r att f\u00f6rs\u00e4kra kunden om v\u00e5r produktkvalitet inkluderade vi \u00e4ven feedbackbilder fr\u00e5n tidigare kunder som hade k\u00f6pt liknande produkter, tillsammans med v\u00e5ra CE- och ISO-certifieringar.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/d3fnmw4lwrx8lm.cloudfront.net\/wp-content\/uploads\/2023\/05\/15141126\/chain-hoists.jpg\" alt=\"k\u00e4ttingtelfer\" class=\"wp-image-4149 lazyload\"\/><noscript><img decoding=\"async\" width=\"750\" height=\"562\" src=\"https:\/\/d3fnmw4lwrx8lm.cloudfront.net\/wp-content\/uploads\/2023\/05\/15141126\/chain-hoists.jpg\" alt=\"k\u00e4ttingtelfer\" class=\"wp-image-4149 lazyload\" srcset=\"https:\/\/d3fnmw4lwrx8lm.cloudfront.net\/wp-content\/uploads\/2023\/05\/15141126\/chain-hoists.jpg 750w, https:\/\/d3fnmw4lwrx8lm.cloudfront.net\/wp-content\/uploads\/2023\/05\/15141126\/chain-hoists-300x225.jpg 300w, https:\/\/d3fnmw4lwrx8lm.cloudfront.net\/wp-content\/uploads\/2023\/05\/15141126\/chain-hoists-428x321.jpg 428w, https:\/\/d3fnmw4lwrx8lm.cloudfront.net\/wp-content\/uploads\/2023\/05\/15141126\/chain-hoists-345x258.jpg 345w, https:\/\/d3fnmw4lwrx8lm.cloudfront.net\/wp-content\/uploads\/2023\/05\/15141126\/chain-hoists-253x190.jpg 253w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/noscript><\/figure>\n\n\n\n<p>Imponerad av det uppdaterade f\u00f6rslaget instruerade kunden sin ink\u00f6pschef att slutf\u00f6ra best\u00e4llningen. Efter att ha bekr\u00e4ftat detaljerna med ink\u00f6pschefen utf\u00e4rdade vi en proformafaktura. Inom en vecka gjorde kunden full betalning.<\/p>\n\n\n\n<p>Efter betalningsbekr\u00e4ftelse slutf\u00f6rde v\u00e5r fabrik produktion och paketering inom sju arbetsdagar. Efter att ha verifierat leveransdetaljerna med kunden ordnade vi leveransen. Vi informerade kunden om att k\u00e4ttingtelferna skulle komma inom cirka 20 arbetsdagar. Kunden uttryckte tillfredsst\u00e4llelse med v\u00e5r effektivitet och professionalism och sade att de var n\u00f6jda med samarbetet och skulle \u00f6verv\u00e4ga SEVENCRANE f\u00f6r framtida behov.<\/p>\n\n\n\n<p>Detta fall exemplifierar SEVENCRANES engagemang f\u00f6r lyh\u00f6rd kundservice, effektiv produktion och h\u00f6gkvalitativa produkter, vilket s\u00e4kerst\u00e4ller en s\u00f6ml\u00f6s upplevelse fr\u00e5n f\u00f6rfr\u00e5gan till leverans.<\/p>","protected":false},"excerpt":{"rendered":"<p>Den 20 maj 2024 fick SEVENCRANE en f\u00f6rfr\u00e5gan fr\u00e5n en kund i Guatemala. Best\u00e4llaren \u00e4r styrelseledamot i ett f\u00f6retag som \u00e4gnar sig \u00e5t st\u00e5lkonstruktioner och anl\u00e4ggningsarbete. Han letar efter en 3-tons elektrisk k\u00e4ttingtelfer med en liten bil. Den inledande utredningen saknade dock specifika detaljer kring lyfth\u00f6jden. V\u00e5rt s\u00e4ljteam\u2026<\/p>","protected":false},"author":2,"featured_media":581,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Two Chain Hoists Sent to Guatemala - SEVENCRANE<\/title>\n<meta name=\"description\" content=\"On May 20, 2024, SEVENCRANE received an inquiry about chain hoists from Guatemala. 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