Successfully Delivers 2-Ton Electric Chain Hoist to Libya
SEVENCRANE recently completed the successful export of one set of 2-ton electric chain hoist (model HHBB) to a Libyan client in the welding industry. This transaction is a testament to our persistence, professional support, and competitive strategy in the face of strong market competition.
The first contact with the customer was established on September 2, 2024. The client, an intermediary operating in the welding sector, specifically requested a traveling type electric chain hoist with double chains. However, the initial inquiry lacked crucial details such as lifting height and other specifications. Our sales team responded quickly, helped the customer clarify the technical parameters, and recommended a suitable HHBB model. Its working level is M3, the lifting height is 6 meters, and the power configuration is 220V/50Hz/3Ph. The hoist would be operated using a pendant control system and finished in our standard color.
After confirming the requirements, we provided a comprehensive CIF quotation of 2-Ton Electric Chain Hoist. After recognizing this opportunity, we proactively offered discounts and conducted a detailed comparison of crane configurations. Highlight SEVENCRANE's excellent material quality, robust dual chain design, and advanced motor components.
This transparent communication and emphasis on product value made the client reconsider their local options. A few months later, the customer confirmed the order and requested delivery to their forwarding agent in Foshan, China. The delivery schedule was set at 14 working days, and the payment was made in full upfront (100% prepayment), reflecting the customer’s renewed confidence in SEVENCRANE’s product and service.
This order demonstrates the importance of understanding customer pain points, addressing technical queries clearly, and offering flexible pricing strategies. SEVENCRANE continues to serve a broad range of industries with reliable and customized electric chain hoist solutions — backed by fast lead times and professional logistics coordination.
